State Farm® Insurance Agent Pam Lentz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Camerondel Hagan
April 21, 2025
5
out of
5
rating by Camerondel Hagan
"Always on time and ready to help"
Michelle Stephens
April 17, 2025
5
out of
5
rating by Michelle Stephens
"Love Patty! She takes care of me even when I screw up :) We have worked with her for nearly 18 years I think."
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experience with Patty. Her dedication to taking care of your needs, even in tricky situations, truly reflects our commitment to excellent service. We're grateful for your loyalty over the past 18 years. If there's anything else we can assist you with, please don't hesitate to reach out!"
Laura Stephenson
February 19, 2025
5
out of
5
rating by Laura Stephenson
"Excellent customer service! I needed to get a court ordered guardianship bond and Patti Pierson guided me through the process with quick efficiency. Highly recommend this office!"
We responded:
"Thank you, Laura, for your wonderful feedback! I'm happy to hear that Patti was able to guide you efficiently through the guardianship bond process. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Fuchs
January 17, 2025
5
out of
5
rating by David Fuchs
"Always friendly, patient, and accommodating. Never hesitating to go above and beyond in the effort to provide the highest quality of customer service. Pam, Patti, and the team have become family."
We responded:
"David, so glad we could be of help! We have always enjoyed helping you and your family with their insurance needs. You make our job fun!"
Terri Pendergraff
November 20, 2024
5
out of
5
rating by Terri Pendergraff
"Nice and friendly staff. Always willing to help. Patti went above and beyond to help me with one of my policies recently. Thank you so much!!!"
We responded:
"Thank you, Terri! We're glad you found our staff nice and friendly. Patti is indeed a valuable part of our team, and we're happy she could assist you with your policy. Your appreciation means a lot to us. If you need any further help, don't hesitate to reach out. - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
Karen Lutgring
October 3, 2024
5
out of
5
rating by Karen Lutgring
"Pam Lentz’s State Farm office, especially Patti, have insured my family’s homes and autos for 30 years, through 4 homes in 3 counties, two teenage sons’ driving, and over 15 vehicles. It’s so nice to work with someone who knows your stories and can catch right up when each chapter begins. Thank you!"
We responded:
"Karen, thank you so much for your wonderful review! I'm happy to know that our office, especially Patti, has been able to support your family through so many milestones over the past 30 years. It's truly rewarding to have built such a lasting relationship and to be a part of your journey. If you ever need anything in the future, we're here to help! - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
Terry Koressel
September 4, 2024
5
out of
5
rating by Terry Koressel
"My name is Terry Koressel. As most of you know, good service today can be hard to find. I want to let you folks know that I recently experienced not good but outstanding service with our State Farm insurance agent. My dealings were with the Pam Lentz Insurance Agency Inc. My situation took several days to resolve and Patty was the young women who guided me through it. Patty treated me with kindness, understanding, patience, and respect throughout the process. I found her to be a true professional; a rarity today at least in my experience. There is no doubt in my mind that I was treated in the same manner that every client of State Farm Pam Lentz Insurance Agency is treated. I am 69 years old and do not believe I’ve ever written a review before but in this instance I felt compelled to do so. Just wanted to let you folks out there know that great service does exist, you just have to know where to look. Thanks , Patty Sincerely, Terry Koressel"
We responded:
"Terry, we truly appreciate customers like you! Yes Patti is wonderful to work with and always has our customers best interest in mind. We are so happy to include you in our State Farm family! Pam"
Sheila Sweatt
July 24, 2024
5
out of
5
rating by Sheila Sweatt
"Have been with them for years and have always been helpful, great to work with."
We responded:
"Thank you, Sheila, for your loyalty and for sharing your experience. We’re glad to hear that our team has consistently been helpful and great to work with over the years. Your ongoing support means a lot to us, and we’re committed to maintaining the high standards you’ve come to expect. Thanks again for being such a valued part of our community! - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
Susie LeGate
July 24, 2024
5
out of
5
rating by Susie LeGate
"Excellent customer service, good rates and availability. I've worked mainly with Patty and she always takes time to make sure I understand my policy."
We responded:
"Susie, thanks a bunch for your awesome review! We're so happy to hear that you had a great experience with our customer service and rates. Patty is fantastic, and we're glad she could help you understand your policy. If you ever need anything else, we're here for you! Pam Lentz - State Farm Insurance Agent, Evansville, IN"
addison
June 13, 2024
5
out of
5
rating by addison
"great staff, they never hesitate to help and i always leave happy! highly recommend these ladies"
We responded:
"Addison, we're thrilled to hear that you always leave happy with our great staff! We're pleased to have been able to assist you, and we appreciate your recommendation. If you ever need help in the future, we're here for you! - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
kelly teague
June 13, 2024
5
out of
5
rating by kelly teague
"friendly, professional, and knowledgeable about the policy's"
We responded:
"Kelly, your review means a lot to us! I'm pleased to hear that you found our team friendly, professional, and knowledgeable about the policies. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you have any questions or need assistance in the future, feel free to reach out. - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
JR Mullinax
June 4, 2024
5
out of
5
rating by JR Mullinax
"Great service and always available!"
We responded:
"Thank you, JR, for your positive feedback! Providing excellent service is our top priority, and we're grateful for your recognition. Please feel free to reach out for any insurance needs you may have in the future! - Pam Lentz - State Farm Insurance Agent, Evansville, IN"
David Hunnicutt
May 29, 2024
5
out of
5
rating by David Hunnicutt
"I usually just pick up the phone and call them and they are always happy to help."
We responded:
"Thanks David! We actually ARE always happy to help, especially great customers like you!"
Bryan Baker
May 6, 2024
5
out of
5
rating by Bryan Baker
"Patti is great to work with!"
We responded:
"Thanks Bryan! I agree that Patti is great to work with! She’s been with me for 25 yrs and really knows how to help people with their insurance needs."
Angela Yarnell
April 16, 2024
5
out of
5
rating by Angela Yarnell
"Their customer service is amazing; top notch. It is always a pleasure to speak with them regardless of the situation or reason. The agent I work with 95% of the time is Patti! She is above wonderful. They offer a wide range of products to suit everyone's needs!"
We responded:
"Thanks Angela! We love helping great customers like you!"
Chasity
December 4, 2023
5
out of
5
rating by Chasity
"I have had State Farm through Pam Lentz's office for many many years now. I have always talked with Patti Pierson on everything through out my policies. She is one of the most nicest and helpfulness people there. I have spoke with Pam her self a few times and she also is sweet and very helpful. They both have been more than happy to help with any and all questions or issues I have had. I highly recommend Pam Lentz to be your agent. Thank you again Patti. YOUR AWESOME!."
We responded:
"Chasity you are so sweet! Thank you for the compliment, we love helping customers like you with their insurance needs!"
jeff hoefling
October 5, 2023
5
out of
5
rating by jeff hoefling
"Great customer service 🙂"
We responded:
"Thanks for the review Jeff! We always strive to give the best customer service!"
Lori Cumbee
September 24, 2023
4
out of
5
rating by Lori Cumbee
"We've transfed agents. But I'm thinking having had bundle ins with state farm for well over 20 yrs . We're just not pleased with are new take replacements. All state . Where I am thinking of turning to??"
We responded:
"Hi Lori, thanks for the review, we appreciate feedback so we can improve. We would love to help!"
Marcia McAtee
June 27, 2023
5
out of
5
rating by Marcia McAtee
"Recently had an accident. First one in years, but Patti made the process so painless. She took great care of me and explained everything so well. Great customer service. Thanks so much!!"
We responded:
"Thanks Marcia! Patti is awesome and I am proud to have her on my team! She definitely makes insurance easier for our customers!"
Dan Phillips
February 1, 2023
5
out of
5
rating by Dan Phillips
"Pam and her associates do a great job!!"
We responded:
"Thanks Dan! We love to work with professionals like you!"
KaCee Kemper
September 16, 2022
5
out of
5
rating by KaCee Kemper
"Friendly and helpful staff!! Always responds quickly!"
We responded:
"Thank you KaCee! We enjoy helping great customers like you!"
Becky Nelson
August 11, 2022
5
out of
5
rating by Becky Nelson
"Great service, knowledgeable and good rates. Pam and Patti always get the job done for me."
We responded:
"Thanks Becky! We love helping great folks like you with their insurance needs!"
Sandra Lawson
July 15, 2022
5
out of
5
rating by Sandra Lawson
"Their staff is friendly and very helpful."
We responded:
"Thanks Sandra! We appreciate great customers like you too!"
Robyn Taylor
April 30, 2022
5
out of
5
rating by Robyn Taylor
"Patti at Pam Lentz State Farm provides exceptional customer service and took care of our needs immediately. I highly recommend Pam Lentz State Farm for all our your insurance needs."
We responded:
"Thanks Robin! We love having customers like you. We are proud of how Patti takes care of our policyholders. She has been a blessing to me and our office"
ScottAngle1
April 28, 2022
5
out of
5
rating by ScottAngle1
"This agency, especially Patti, have been helpful, thorough and cheerful in aiding us during a recent claim process. The entire experience has proceeded smoothly with minimal problems. We greatly appreciate their effort."
We responded:
"Thanks Scott, in my opinion, Patti is the best team member State Farm has to offer and we are so happy and lucky to have her help our customers with their insurance needs!"